Help & Support
Step-by-step guides for every screen of your Piano Guide app.
📱 Jump to App Screen
Find & connect
Connection confirmed
Select & connect
Create account
Common questions
Send a message
🎹 How Piano Guide Works
Place the Piano Guide LED strip above your piano keys. Plug the strip into the Piano Guide controller using the supplied cable, then connect the controller to any USB power source.
Open the Piano Guide app on your phone. The app automatically scans for your device and connects via Bluetooth — no internet needed for this step.
To download songs, connect your Piano Guide controller to your home WiFi. You only need to do this once — the controller remembers your network.
Browse the songs library, download any song to your controller, and press Play. The LED strip lights up each key just before you need to press it — follow the lights and learn at your own pace.
📡 Screen 1 — Finding Your Piano Guide
✅ Screen 2 — WiFi Connection Status
📶 Screen 3 — WiFi Setup
✏️ Screen 4 — Create Your Account
❓ Frequently Asked Questions
💬 Live Chat
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